Northbridge Consulting and TrainingPractitioner-Led Regulatory Training
HRD Corp Claimable
USP Practitioner Series · Experience-Transfer Session
USP Fund and RONR:
Know What You Are Paying For
Know What You Are Paying For
A one-day practitioner insight session for regulatory, finance, product, and costing teams inside licensed telco operators in Malaysia.
"Accurate USP contribution depends on four functions working in alignment. When any one of them breaks down, the company overpays, and the error goes undetected until MCMC asks."
Why This Session Exists
Most companies are paying 6% on a number nobody has properly examined.
Every licensed telco operator and service provider in Malaysia is required to contribute 6% of its determined or weighted net revenue to the USP Fund each year. The return of net revenue, together with audited financial statements for the preceding calendar year, must be submitted to MCMC by 30 June. The obligation is clear. What sits underneath it is not.
Net revenue is not a single clean number. A service offering is rarely a single licensable activity. It is a bundle. Bandwidth sits alongside hardware, wiring, software, and support. Only the licensable component is subject to contribution. When companies fail to separate what is licensable from what is not, the 6% is applied to a bloated base, and the overpayment compounds quietly, year after year, until someone looks closely enough to find it.
And the 30 June deadline does not wait. When the declaration is wrong, or when the auditor queries the segregation and the regulatory team cannot defend it in time, the submission is delayed, queries remain open, and the company is exposed.
"The error is rarely discovered in isolation. It surfaces when MCMC queries the revenue pattern, when the auditor cannot reconcile the declaration, or when a product team realises too late that a service was tagged incorrectly from the beginning."
Overpaying on a bloated base
Non-licensable revenue included in the contribution base means 6% is applied to activities that were never meant to be there. The saving from correct segregation can be significant.
MCMC queries on revenue patterns
Once a declaration pattern is established, any deviation attracts scrutiny. Companies that cannot justify changes to their revenue base face queries that are difficult and time-consuming to close.
Auditor queries that stall submission
Appointed auditors who do not understand the service architecture will query the segregation. Without a regulatory person who can defend the treatment, submissions are delayed and findings left open.
No internal alignment between functions
Accurate contribution requires product, costing, finance, and regulatory to speak the same language. When they do not, the declaration is only as accurate as the weakest link in the chain.
What This Session Offers
The principles, the method, and the judgment calls that protect your numbers.
This is not a regulatory theory session. It is a practitioner-to-practitioner transfer of the knowledge that sits behind correct USP Fund contribution, accurate RONR declaration, and confident engagement with auditors and MCMC.
Participants leave with a clear understanding of what RONR really requires, how to map licensable activities within bundled service offerings, what internal alignment needs to look like, and how to think like a regulatory person when it matters most.
The saving is already there. This session helps you find it.
For operators carrying non-licensable revenue in their contribution base, the financial impact of correct segregation is not theoretical. It is a recoverable, ongoing saving, compounding from the point it is corrected.
Session Outline
Five sessions. One coherent regulatory picture.
Each session builds on the previous one. Participants move from foundational understanding through to operational application and audit readiness.
Morning Sessions
Session 01
What RONR Really Means
RONR principles, Table C, and the licensed versus non-licensed distinction. Correcting the assumption that the declaration is simply revenue multiplied by 6%.
Session 02
Mapping Your Services Correctly
How to identify and tag the licensable component within a bundled service offering. Building the right discipline at product level before revenue flows.
Session 03
Getting the Account Treatment Right from Day One
Internal flow across product, costing, finance, and regulatory. Why the pattern set early is the pattern MCMC will watch.
Afternoon Sessions
Session 04
Engaging MCMC the Right Way
When and how to flag concerns internally. How to seek regulatory direction without exposing the company. Judgment calls that protect rather than harm.
Session 05
Thinking Like a Regulatory Person in Audit
What regulatory must be ready to defend. How to read auditor queries and respond within the stipulated timeframe. Flagging potential issues before they escalate.
Who Should Attend
For the four functions that must work in alignment.
Accurate USP contribution is not the responsibility of one team. It depends on product, costing, finance, and regulatory understanding their role in the same chain. This session is designed for all four.
Regulatory Teams
Responsible for RONR preparation, yearly submission, and MCMC engagement. The function that must interpret, advise, and defend when questions arise.
Finance Teams
Responsible for declaring the correct revenue figure. Must understand which revenue is in scope and which is not before the numbers are submitted.
Product Teams
Responsible for identifying the nature of each activity within a service bundle. The starting point for correct segregation before revenue flows anywhere.
Costing Teams
The critical function between product and finance. Whether standalone or embedded under finance, costing must segregate revenue correctly for the declaration to be clean.
Your Facilitator
Experience from inside the obligation, not outside it.
Siti Amelda Suraya binti Abdul Halim
Head of Learning · Northbridge Consulting and Training
Amelda brings 22 years of regulatory experience from inside Telekom Malaysia, Malaysia's largest recipient of USP funding and one of the country's most significant contributors to the USP Fund. Her career spans regulatory strategy, parliamentary and regulatory liaison, Universal Service Provision, quality of service, and MCMC engagement across a range of regulatory obligations that define how a large licensed operator manages its compliance posture.
Within TM's USP obligations, Amelda's direct experience covers USP Fund management for the company, RONR preparation and yearly submission coordination, and the full submission process to MCMC. She has provided internal advisory on complex and ambiguous service situations where the regulatory treatment of a bundled offering was not straightforward, and has worked directly with product teams across TM to advise on the correct revenue treatment of services for USP contribution purposes.
She has first-hand knowledge of the internal coordination challenges between product, costing, finance, and regulatory that determine whether a company's USP declaration is clean, defensible, and accurate. She has also engaged directly with appointed auditors and MCMC on matters requiring regulatory interpretation and defense of the company's position. After TM, she served as Head of Complaint and Compliance Management at the Consumer Forum of Malaysia (CFM) before founding Northbridge Consulting and Training.
22 Years · Telekom Malaysia
Malaysia's Largest USP Fund Contributor
USP Fund Management
RONR Preparation and Yearly Submission
Service Revenue Treatment Advisory
Product Team USP Advisory
Auditor and MCMC Engagement
Parliamentary and Regulatory Liaison
CFM · Head of Complaint and Compliance Management
Northbridge Consulting and Training · Founder
Co-Facilitator Placeholder
To be confirmed · Senior USP Regulatory Practitioner
"The 6% is not the question. What it is applied to is the question nobody is asking."
Programme Details
For training request and budget approval.
| Programme Title | USP Fund and RONR: Know What You Are Paying For · USP Practitioner Series |
| Category | Practitioner Insight Session · Experience Transfer · USP Fund and Revenue Declaration |
| Duration | 1 Day (8 Hours) |
| Target Participants | Regulatory, finance, product, and costing teams inside licensed telco operators with responsibility for or involvement in USP Fund contribution and RONR declaration |
| Pricing | RM 5,920 per participant |
| HRD Corp Status | HRD Corp Claimable · Eligible organisations may submit levy claims |
| Programme Provider | Northbridge Consulting and Training · northbridge.com.my |
Register Your Interest
Ready to examine
the number properly?
the number properly?
Contact Amelda directly to enquire about scheduling, group size, HRD Corp levy claims, or to discuss whether this session is the right fit for your team.
HRD Corp Claimable